Cancellation, Refund and Return Policy

We understand that it is a very important undertaking to order a dress for your special occasion and our cancellation and return policy was formulated with this in mind. It is important to note that our ready-made/ custom-made / made-to-order dresses are final as per the customer’s specifications.

Cancellation Policy

No cancellation may be made after payment is applied. Orders canceled by you after payment confirmation is sent are not eligible for a refund.

MODE BY MIROLJONIT (“MODE”) reserves the right to cancel an order that we have accepted where exceptional circumstances occur that will not allow us to deliver the product to you in the agreed period and/or with the required characteristics and/or quality.

In this case, we will notify you by email and promptly refund the full amount of the paid purchase price. You may not claim any damages or costs, and we will have no liability for any damages or costs that arise as a result of MODE’s decision to cancel your order.

Refund and Return Policy

Your satisfaction is of the utmost importance to us.

Upon the arrival of your package, you must check the dress/outfit to make sure it has been made in accordance with your order specifications. Please try on your dress as soon as possible without altering, washing the dress/outfit, or removing its tags.

Each gown sold is not returnable and prices paid are non-refundable.

If you have any questions or concerns regarding your order, please contact us at or WhatApp us here.

Defective / Damaged Merchandise

In the event that any product is delivered to you damaged or defective, please inform us after you receive the product, you may return the goods sold and the delivery fee will be borne by us.